Eduvado – AI-Based Educational Platform
Last Updated: 22/04/2025
Eduvado (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, mobile application, and services.
By using Eduvado, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our platform.
1. Information We Collect
We collect the following types of data when you interact with Eduvado:
a) Personal Information
- Name
- Email address
- Mobile number
- Location (optional)
- Profile photo (if uploaded by the user)
b) Payment Information
We may collect payment details through our secure payment gateway partners. We do not store your credit/debit card details or UPI credentials on our servers.
c) Device & Usage Data
- Device type and model
- IP address
- Operating system
- Browser type
- App version
- Language preference
- Log data including time and date of use
d) Uploaded or Scanned Content
When you scan documents or input questions, this content may be temporarily processed by our AI services to generate responses. We do not permanently store your scanned data.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve Eduvado’s services
- To process payments and manage subscriptions
- To respond to support queries and provide customer service
- To personalize your learning experience
- To send important updates, invoices, and promotional materials (with opt-out option)
- To ensure compliance with our Terms & Conditions and applicable law
3. Data Sharing and Disclosure
We do not sell or rent your personal data to any third party. We may share your information only in the following cases:
- With payment gateways to process your transactions
- With AI service providers like OpenAI (ChatGPT) for generating responses
- With legal or government authorities if required by law
- With trusted service providers under strict data confidentiality agreements
4. Data Security
We implement reasonable and appropriate security measures to protect your data, including:
- Secure HTTPS connections
- Encrypted storage of sensitive data
- Role-based access control
- Regular data backups
However, no method of data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Eduvado may use cookies or similar technologies to:
- Enhance your user experience
- Analyze usage patterns
- Remember user preferences
You can control cookie settings through your browser.
6. User Rights
You have the right to:
- Access and update your personal data
- Delete your account and associated data
- Opt-out of promotional emails
- Request information on how your data is used
To exercise your rights, contact us at: eduvado@gmail.com
7. Children’s Privacy
Eduvado is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child, we will delete it immediately.
8. Third-Party Links
Our app or website may contain links to external websites. We are not responsible for the privacy practices of those websites. Please read their privacy policies before providing any information.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of Eduvado after such changes indicates your acceptance.
10. Contact Us
For any questions, concerns, or requests related to your privacy, please contact:
📧 Email: eduvado@gmail.com
11. Governing Law
This Privacy Policy is governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts located in Madhya Pradesh, India.